barryqwalsh
Gold Member
- Sep 30, 2014
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Mr Fisher replied outlining the costs of paying a waiter, the time his staff spent serving her and the overheads for running his business, “which works out at £27.50 per hour of trading”, he wrote.
He added: “I pay my colleagues a decent living wage and after taking into account holiday pay, national insurance and non-productive time prior to opening and after closing, the waiter who served you costs me £12.50 per hour.
Café owner leaves brilliant response to one-star TripAdvisor complaint about £2 lemon water