Viewers report foreign languages on Dish Network
by Paul Adler, KY3 News
Story Published: Aug 10, 2010 at 7:54 AM CDT
Story Updated: Aug 10, 2010 at 11:26 AM CDT
SPRINGFIELD, Mo. -- Viewers are calling the KY3 Newsroom and posting information on our KY3 Ozarks Today Facebook page about getting the wrong channels on Dish Network on Tuesday morning. Some of the channels are apparently in Chinese, Arabic and other languages.
Ted Helms told us on Facebook, "Several of my channels above the locals are in some strange language."
Another Facebook friend told us, "Mine is messed up! Almost all of them are in a foreign language."
A reporter had an online chat with a Dish representative named Kathy.
"I do apologize that this has happened. I know how frustrating this can be. This is a known issue that we are currently aware of. At this time, we do not have a timeline for resolution, however we are working to correct the issue," she said.
"Do you know what's causing the problem?" the reporter asked.
"As this is a technical issue I request you to please wait for couple of hours as our technical department is working to fix the issue," Kathy replied.
When we learn more from Dish about the problem, we'll let you know.