Internet shoppers banned for too many returns

Captain Caveman

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The other day on the radio, folk were saying how they're being banned for life for too many returns. One guy bought about 13 items in the last 8 years, 4 in the last year and he sent 1 back. Banned. The retailer's returns algorithm will have had him down as a 25% returns rate, lol.

Amazon bans based on returns, and one woman who was banned was nearly in tears that the high street shops weren't very good. Erm, could it be down to folk like you using internet shopping 🤔

Apparently more and more online retailers are installing fair use policies, which covers returns.

ASOS was mentioned so I did a quick Google -



I prefer to use local shops as much as I can, that radio programme made my journey enjoyable, I chuckled all the way home. I'll be surprised if Next doesn't ban based on returns.
 
The other day on the radio, folk were saying how they're being banned for life for too many returns. One guy bought about 13 items in the last 8 years, 4 in the last year and he sent 1 back. Banned. The retailer's returns algorithm will have had him down as a 25% returns rate, lol.

Amazon bans based on returns, and one woman who was banned was nearly in tears that the high street shops weren't very good. Erm, could it be down to folk like you using internet shopping 🤔

Apparently more and more online retailers are installing fair use policies, which covers returns.

ASOS was mentioned so I did a quick Google -



I prefer to use local shops as much as I can, that radio programme made my journey enjoyable, I chuckled all the way home. I'll be surprised if Next doesn't ban based on returns.
They're using AI to determine who gets the ax.

It obviously needs tweaking.
 
I don't blame the company. To me, if a customer is going to do nothing but complain for the most part, they are not worth doing business with in the first place.

God bless you always!!!

Holly
 

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