What I love about this is that there are other sites where Progs bragged about Boeing because of the great people working in the Seattle area and if Boeing put their facilities in the red neck regions they would get crappy products. Come on Boeing...move the facilities while the tail is between your legs. The South will embrace you and you will recover. Otherwise...viva la Air Bus! And the military failures and the SLS joke. Of course the taxpayer is on the hook like always. When will East Asia start building the big commercial jets?
The problem:
Boeing's 737 Max Software Outsourced to $9-an-Hour Engineers
From the same folks in Seattle that brag about their $15/hr minimum wage in parts of the greater metro.
The Max software -- plagued by issues that could keep the planes grounded months longer after U.S. regulators this week revealed a SECOND MAJOR flaw -- was developed at a time Boeing was laying off experienced engineers and pressing suppliers to cut costs.
Increasingly, the iconic American planemaker and its subcontractors have
relied on temporary workers making as little as $9 an hour to develop and test software, often from countries lacking a deep background in aerospace -- notably India.
In offices across from Seattleās Boeing Field, recent college graduates employed by the Indian software developer HCL Technologies Ltd. occupied several rows of desks.
THEY KNEW THEY HAD QUALITY CONTROL ISSUES:
The coders from HCL were typically designing to specifications set by Boeing. Still, āit was controversial because it was far less efficient than Boeing engineers just writing the code,ā Rabin said. Frequently, he recalled, āit took many rounds going back and forth because the code was not done correctly.ā
Boeingās cultivation of Indian companies appeared to pay other dividends. In recent years, it has won several orders for Indian military and commercial aircraft, such as a $22 billion one in January 2017 to supply SpiceJet Ltd. That order included 100 737-Max 8 jets and represented Boeingās largest order ever from an Indian airline, a coup in a country dominated by Airbus.
Based on resumes posted on social media, HCL engineers helped develop and test the Maxās flight-display software, while employees from another Indian company, Cyient Ltd., handled software for flight-test equipment.
PAYING THE PIPER IN BLOOD
The companyās shares fell this week after the regulator found a further problem with a computer chip that experienced a lag in emergency response when it was overwhelmed with data.
Rabin, the former software engineer, recalled one manager saying at an all-hands meeting that Boeing didnāt need senior engineers because its products were mature. āI was shocked that in a room full of a couple hundred mostly senior engineers we were being told that we werenāt needed,ā said Rabin, who was laid off in 2015.
BRAVE NEW WORLD WHERE WE SCREW THE AMERICAN WORKER
Sales are another reason to send the work overseas. In exchange for an $11 billion order in 2005 from Air India, Boeing promised to invest $1.7 billion in Indian companies. That was a boon for HCL and other software developers from India, such as Cyient, whose engineers were widely used in computer-services industries but not yet prominent in aerospace.
THEY DON'T COMMUNICATE EFFECTIVELY IN ENGLISH
Outsourcing has long been a sore point for some Boeing engineers, who, in addition to fearing job losses say it has led to communications issues and mistakes.
Boeing has also expanded a design center in Moscow. At a meeting with a chief 787 engineer in 2008, one staffer complained about sending drawings back to a team in Russia 18 times before they understood that the smoke detectors needed to be connected to the electrical system, said Cynthia Cole, a former Boeing engineer who headed the engineersā union from 2006 to 2010.
Engineers in India made around $5 an hour; itās now $9 or $10, compared with $35 to $40 for those in the U.S. on an H1B visa, but the "cheaper" hourly wage equated to more like $80 because of the need for supervision and to correct mistakes.
THE BUTCHER'S BILL
During the crashes of Lion Air and Ethiopian Airlines planes that killed 346 people, investigators suspect, the MCAS system pushed the planes into uncontrollable dives because of bad data from a single sensor.
That design violated basic principles of redundancy for generations of Boeing engineers, and the company apparently never tested to see how the software would respond, Lemme said. āIt was a stunning fail,ā he said. āA lot of people should have thought of this problem ā not one person ā and asked about it.ā
Boeing also has disclosed that it learned soon after Max deliveries began in 2017 that
a warning light that might have alerted crews to the issue with the sensor wasnāt installed correctly in the flight-display software. A Boeing statement in May, explaining why
the company didnāt inform regulators at the time, said engineers had determined it wasnāt a safety issue.
āSenior company leadership,ā the statement added, āwas not involved in the review.ā
Boeing's 737 Max Software Outsourced to $9-an-Hour Engineers