Cecilie1200
Diamond Member
AT&T has one of the worst customer service rating in US, where as T-Mobile has one of the best. As a T-Mobile customer, I want T-Moble to be T-Mobile.
Also, in a capitalistic economy, competition is good and favors the consumer.
In a capitalistic economy, the capitalism ensures competition, not the government. And there certainly IS competition. Just because AT&T merges with T-Mobile doesn't mean they get to just relax and do whatever they want.
Their history as far as customer service shows they have been relaxing already.
I just renewed with T-Mobile, but as I'm always a good shopper and love to look up stuff, I did some heavy research. There were alot of negatives about AT&T, the best thing that they have got going is their sheer size.
Also the MORE competition, the better it is for the customer. As a former buyer for a large entity, I found the more choices I had for my dollars the better the prices and customer service I got. It's a no-brainer. And you, as a consumer benefit from wide open competition.
I hate to break it to you, Sparky, but your personal experience with and opinion of AT&T's customer service is NOT the universal objective standard by which all citizens of the US will now be judging. While I do not currently have a contract with AT&T, I did for many years, and was always quite pleased and satisfied with their customer service. I switched to T-Mobile for a better price when my teenager became old enough to need a phone, and have actually been not quite as happy, although certainly not UNhappy, with their customer service.
Also, while competition is good for consumers, that really only applies to NATURAL competition, arising from free market forces, not forced competition generated and manipulated by government intervention. This merger would not mean that there was no longer competition in the wireless market, nor would it prevent some newcomer from arising and biting AT&T's butt if they're ever dumb enough to start resting on their laurels.
I'm not saying I'm for or against the merger. I'm saying the free market doesn't require government interference, manipulation, and micro-management.