True. But then they also don't expect people to do a good job and of course they shouldn't. Effort is tied to pay.Not at all. Of course they want to make profit. That's the idea of having a business in the first place. But there is only so much profit one can make while staying nose to nose with competitors.
Labor and benefits is the largest expenditure for most any business. You try to get the labor done paying the least just like you or I do when we hire a mechanic, a plumber, a lawn care company. Businesses don't do anything different than what we do.