Well folks I haven't ranted about my employees for a while so I'm due. We've had a great year in 2011 and by all benchmarks we're up almost 10% year to date so my wife and I wanted to do something nice for our staff. We got them all a $50 gift card had lunch catered and I had a massage therapist come in and give everyone a 20 minute chair massage. Both full and part timers got the royal treatment. We spread all this out over a few days as not everyone works everyday. So lo and behold the next week a few people really fucked up and made some pretty serious mistakes. I called them on the carpet and I hear this: "How come you only complain about our work and never tell us we're doing a good job?" I'm glad my wife was there because i would have blown my top at this ungrateful asshole and most likely would have told her to take a fucking hike. So now instead of gift cards, bonuses, catered lunches and massages all their going to get is a heart felt ATTABOY or ATTAGIRL as the case may be. And then I'll go get myself a massage.