Sky Dancer
Rookie
- Jan 21, 2009
- 19,307
- 1,320
- 0
- Banned
- #1
Non-Violent Communication:
EMPATHY: Ways We Stay Connected to Feelings & Needs
�� Give your full attention to another by either silently or verbally connecting to their feelings
and needs.
�� Be willing to set yourself aside and completely enter the others world with acceptance and
respect.
NOT EMPATHY: Ways We Disconnect with Feelings & Needs
�� SYMPATHY: Bring attention back to yourself. Oh, I am so sorry, I feel terrible for you.
�� ADVICE: We assume the person needs information. Well, what you could do is. . . .
�� EXPLAIN / ANALYZE: We believe we know why someone feels the way we do and
think knowing why will change their feeling state. Youre just feel bad because . . .
�� CORRECT: We try to point out someones mistake in interpreting. He didnt do that to
hurt you, he was just in a hurry.
�� CONSOLE: It will be okay. Youre okay, everything will work out.
�� TELL A STORY: The same thing happened to me. This one time . . .
�� PUSH AWAY FEELINGS: We might be uncomfortable so we tell others not to feel what
they feel. Come on smile, dont be sad. Just calm down and take a deep breath
�� INVESTIGATE / INTEROGATE: Why did you do that? What made you feel that
way?
�� EVALUATE: We decide if anothers emotional response is appropriate or not. You are
over reacting. This is no big deal.
�� EDUCATE: What I see about the situation is . . . The reason you feel like that is. . .
�� ONE-UP: Thats awful, but something even worse happened to me and I was devastated.
�� DIAGNOSE: Sounds like you had a panic attack. I know some good herbs for anxiety.
�� DEMAND: If you dont get control of your emotions, Im leaving!
�� DENIAL OF CHOICE: Its a hard thing, but we all have to do it.
�� NOD & SMILE You feel uncomfortable and just want to get out of the situation.
EMPATHY: Ways We Stay Connected to Feelings & Needs
�� Give your full attention to another by either silently or verbally connecting to their feelings
and needs.
�� Be willing to set yourself aside and completely enter the others world with acceptance and
respect.
NOT EMPATHY: Ways We Disconnect with Feelings & Needs
�� SYMPATHY: Bring attention back to yourself. Oh, I am so sorry, I feel terrible for you.
�� ADVICE: We assume the person needs information. Well, what you could do is. . . .
�� EXPLAIN / ANALYZE: We believe we know why someone feels the way we do and
think knowing why will change their feeling state. Youre just feel bad because . . .
�� CORRECT: We try to point out someones mistake in interpreting. He didnt do that to
hurt you, he was just in a hurry.
�� CONSOLE: It will be okay. Youre okay, everything will work out.
�� TELL A STORY: The same thing happened to me. This one time . . .
�� PUSH AWAY FEELINGS: We might be uncomfortable so we tell others not to feel what
they feel. Come on smile, dont be sad. Just calm down and take a deep breath
�� INVESTIGATE / INTEROGATE: Why did you do that? What made you feel that
way?
�� EVALUATE: We decide if anothers emotional response is appropriate or not. You are
over reacting. This is no big deal.
�� EDUCATE: What I see about the situation is . . . The reason you feel like that is. . .
�� ONE-UP: Thats awful, but something even worse happened to me and I was devastated.
�� DIAGNOSE: Sounds like you had a panic attack. I know some good herbs for anxiety.
�� DEMAND: If you dont get control of your emotions, Im leaving!
�� DENIAL OF CHOICE: Its a hard thing, but we all have to do it.
�� NOD & SMILE You feel uncomfortable and just want to get out of the situation.