Germans most unfriendly during hotline phone calls

[Bleipriester]

When talking to service line employees, Germans get insulting in 82 % (Europe: 75 %, UK: 52 %) of the cases, 92 % in case they are talking to a bot.
Is it because they don´t have to fear a collocutor who can strike back or even pull a knife and cut their throats?

Deutsche sind zu Chatbots besonders unfreundlich und beleidigen gern

Was sich so ein ChatBot alles anhören muss, kann man nur erahnen. Eine Untersuchung zeigt nun aber: Besonders deutsche Kunden benehmen sich gegenüber dem nicht-menschlichen Support sehr rüpelhaft.

winfuture.de

 

[007]

Site Wide Rules and Guidelines...

Please post in English. We like having Global USMB members, but the use of other languages is too often abused in order to circumvent rules.

You're posting articles NOT in ENGLISH. Did you know that was against the rules?

 

[Bleipriester]

Site Wide Rules and Guidelines...

Please post in English. We like having Global USMB members, but the use of other languages is too often abused in order to circumvent rules.

You're posting articles NOT in ENGLISH. Did you know that was against the rules?

My post is in English, thus in total accordance with the rules. If you´d like to check back what I wrote, use a translator for the attached article.

 

[Taz]

When talking to service line employees, Germans get insulting in 82 % (Europe: 75 %, UK: 52 %) of the cases, 92 % in case they are talking to a bot.
Is it because they don´t have to fear a collocutor who can strike back or even pull a knife and cut their throats?

Deutsche sind zu Chatbots besonders unfreundlich und beleidigen gern

Was sich so ein ChatBot alles anhören muss, kann man nur erahnen. Eine Untersuchung zeigt nun aber: Besonders deutsche Kunden benehmen sich gegenüber dem nicht-menschlichen Support sehr rüpelhaft.

winfuture.de

It's because Germans have always been pussies. Douchers in Doucheland. Except Kraftwerk.

 

[Likkmee]

When talking to service line employees, Germans get insulting in 82 % (Europe: 75 %, UK: 52 %) of the cases, 92 % in case they are talking to a bot.
Is it because they don´t have to fear a collocutor who can strike back or even pull a knife and cut their throats?

Deutsche sind zu Chatbots besonders unfreundlich und beleidigen gern

Was sich so ein ChatBot alles anhören muss, kann man nur erahnen. Eine Untersuchung zeigt nun aber: Besonders deutsche Kunden benehmen sich gegenüber dem nicht-menschlichen Support sehr rüpelhaft.

winfuture.de

They're just pissed off that they cant build cars or tools as good as the Japanese