Well, color me shocked!!

Discussion in 'General Discussion' started by Granny, Nov 18, 2010.

  1. Granny
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    Granny Gold Member

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    I was checking out my emails earlier today and was startled to have an email from HP that popped up with two warnings. After mucking around for a contact address, and in one case being told the site was not a valid one, I got back on another HP site and found an email address for their ethics and compliance department:

    I sent them an email:



    Sent: Thursday, November 18, 2010 8:31 AM
    To: Corporate Compliance
    Subject: 2 Things



    1. Received an email from HP this morning announcing its new Newsgram. On opening the email 2 "bad site" warnings immediately popped up and needless-to-say I blocked both of them and immediately deleted the email. Why are viruses, etc. popping up in HP emails?

    2. When you have a "contact HP" section, please actually have a way that customers can do that - preferably without dollar signs attached to the "customer service."

    About a hour later I had a phone call :eek: from the executive offices to ask me some questions and apologize for what had happened. The guy wasn't able to give me a reason why it had happened, but he was certainly concerned about it.

    When I got home tonight, I checked my emails and found a response to my email:

    Madam,

    I am the intake manager for the Corporate Compliance mailbox in the Ethics and Compliance Office. Your e-mail has been forwarded to the appropriate HP organization for their response and action.

    *giggles* ... he called me Madam.

    HP Ethics and Compliance Office



    When the hell does a human voice contact someone within an hour of making a complaint? Color me shocked!!
     
  2. Madeline
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    Madeline BANNED

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    Hewlitt Packard, Granny?

    Good on them....Madam.
     
  3. Solace
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    Solace BANNED

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    Cool story, bro
     
  4. Granny
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    Granny Gold Member

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    I know ... pretty amazing. I haven't seen the address "Madam" in a coon's age!
     
  5. Madeline
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    Madeline BANNED

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    People should revive it. Sounds so much more elegant than "Ma'am", donca think?
     

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