Don't download a program called Ascentive PC Speed Scan Pro. It's a program for fixing your PC errors. Don't do it because it won't let you get rid of the program. When you go back to the site they want to download another program called PC Doctor to remove the first program. Then PC Doctor said it could'nt download everything completely. I got out of that and then found out it would'nt let me on the the internet. It took me from 4:00a.m. tilL now - 11:40 am to get it all fixed. It's a frigen nIghtmare. So don't use this program at all and be sure to check other sites like these that say they will fix your computer. THEY DON'T!!!!!