Awhile back I bought a gift for a friend - a 1890s copy of Ben Hur. I actually bought TWO. The first transaction was/is a nightmare. Started out fine - I used a 'buy it now' to pick up a copy. I paid immediately and within a few days the book arrived. I opened the package and thumbed through the book. Within 10 seconds I found one page COMPLETELY scribbled upon with Brown Crayon. I went up to the computer and emailed the seller and provided pics. The next day I got an email saying: "I'm so sorry! I should have noticed the damage! Please, send the book back and I'll cover shipping and everything!" The next Day Mary dropped the book in the mail for me; We used Priority Mail and Delivery Confirmation. And I waited. A week later I sent the seller a note asking for prompt re-payment of the purchase price. I got a reply of "The Check is in the Mail." Still nothing a week later. Eventually the seller paypals me $4 more than what I asked for. I thought - That's a GOOD seller - talk about trying to go the extra mile, eh? I left POSITIVE feedback for the seller: "Honorable and professional - goes the extra mile to ensure customer satisfaction" Then...a few days ago I found THIS from them: "Positive feedback: "Need to read description before bidding but they were nice" I was a bit upset...While it was positive I thought it uneccesary. I shot a note to them: Their reply today? My last reply: That biatch. Yes....okay...I get it...My life must be VERY VERY Good if THIS is all I have about which to complain. My life IS very good, thankyouverymuch!