Gerber Knives Warranty Delivers as Promised

Discussion in 'The Garage' started by Missourian, Dec 29, 2010.

  1. Missourian
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    Missourian Gold Member

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    I love Gerber Legendary Knives.

    I have three, a Descent Folder, a Profile Drop Point and a Resolve Multi-tool.

    Well, after six years, I broke the needle nose pliers.

    [​IMG]

    So, I boxed it up and shipped it to Gerber in Portland, and before I had to returned the library book I took the first picture on I received this in the mail today:


    [​IMG]


    A brand new Ripstop Multi-tool replacement, nearly identical to my Resolve, no questions asked.

    Talk about customer service and standing behind a warranty, less than 10 days and over the Christmas holiday to boot!
     
  2. Jos
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    Jos BANNED

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    Good result! I bought a schrade Uncle Henry knife with a lifetime guarantee, only to find that when the lock broke, that they no longer exist
    [ame]http://www.youtube.com/watch?v=ZbWRfBZY-ng[/ame]
     
  3. Oddball
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    Oddball BANNED Supporting Member

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    • Thank You! Thank You! x 1
  4. Mr. H.
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    Mr. H. Diamond Member

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    When I worked at Sears, some old farmer brought in a 20 year old hammer w/a broken claw. We could barely read the "Craftsman" logo. Manager told him to go pick out a new one of his choice.
     
  5. Skull Pilot
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    Skull Pilot Platinum Member

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    Gerbers are pretty good

    I havae a SOG multi tool

    [​IMG]





    For a blade I love my RAT
    [​IMG]
     
    • Thank You! Thank You! x 1
    Last edited: Dec 30, 2010

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