Gerber Knives Warranty Delivers as Promised

[Missourian]

I love Gerber Legendary Knives.

I have three, a Descent Folder, a Profile Drop Point and a Resolve Multi-tool.

Well, after six years, I broke the needle nose pliers.

So, I boxed it up and shipped it to Gerber in Portland, and before I had to returned the library book I took the first picture on I received this in the mail today:

A brand new Ripstop Multi-tool replacement, nearly identical to my Resolve, no questions asked.

Talk about customer service and standing behind a warranty, less than 10 days and over the Christmas holiday to boot!

 

[Jos]

Good result! I bought a schrade Uncle Henry knife with a lifetime guarantee, only to find that when the lock broke, that they no longer exist
[ame]http://www.youtube.com/watch?v=ZbWRfBZY-ng[/ame]

 

[Oddball]

Taylor Brands LLC - Home

 

[Mr. H.]

When I worked at Sears, some old farmer brought in a 20 year old hammer w/a broken claw. We could barely read the "Craftsman" logo. Manager told him to go pick out a new one of his choice.

 

[Skull Pilot]

Gerbers are pretty good

I havae a SOG multi tool

For a blade I love my RAT