Dealership Etiquette

Discussion in 'General Discussion' started by The ClayTaurus, Feb 16, 2006.

  1. The ClayTaurus
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    The ClayTaurus Senior Member

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    Do you think a dealership is justified in refusing a test drive unless you're willing to sit down and discuss numbers?

    I ask because I recently was reading this guy's story who was so pissed that he went to a dealership just to test drive a sports car, with no intention of buying it whatsoever, and was told by the dealer that he couldn't take it for a test drive unless he wanted to talk numbers. He says he does this with every sports car that comes out, and hasn't ever seriously considered buying a new car. He admitted being rough on the cars, driving them hard and explaining he "just wanted to get a feel for the car" to the sales guy, like he was serious about buying it.

    When I was buying my car, I was looking at Mustang GT's and no dealership would let me take one out because so many people were coming in just to try them out with no intention of buying them.

    Now, for someone in my position, it was frustrating not being able to even drive a car I was considering buying, but I suppose I could have backed out after I went through the trouble of lying to the guy about being set on buying one...

    At the same time, if I was a dealer trying to sell cars, I would definitely want to discourage guys like this who just bounce around dealerships trying out every fun new car that comes out because it's fun. You should only be test driving things if you have an interest in buying them; those cars still have to be sold after you beat the shit out of them...

    What do you guys think?
     
  2. GotZoom
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    GotZoom Senior Member

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    How did the salesman know this guy had no intention of talking numbers?

    If he was stupid enough to walk in and say, "Hey...I'm not going to buy anything, but I sure would love to test drive this car," then I don't blame the salesman.
     
  3. The ClayTaurus
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    The ClayTaurus Senior Member

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    I would bet salesmen begin to get an eye for those types of guys... just a guess. I remember working retail, and after about 6 month I could predict whether the customer was buying or just wasting my time trying things on for their own amusement about 95% of the time. Non-scientifically, of course.
     
  4. dmp
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    dmp Senior Member

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    some people think dealerships exist only to serve to the amusement of the general public. :(
     
  5. no1tovote4
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    no1tovote4 VIP Member

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    The fact is the dealership is in the business of selling cars, not in providing test drives. Getting upset because they caught on to you doesn't mean that they didn't do the right thing. It is the customer that is always right, not people that plan to never be customers but expect an employee to spend their time with you when you will not be buying they get paid on commission, not for test drives.
     
  6. The ClayTaurus
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    The ClayTaurus Senior Member

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    I agree. I think it's just unfortunate that it cost me a mustang GT test drive. Too many retards wanting to get their jollies off ruin it for serious customers. In the end, it's ok, because I see a mustang about every 10 minutes now, and the interior is shit.
     
  7. Hagbard Celine
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    Hagbard Celine Senior Member

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    No way. You should always be able to test drive any ride you want whenever you want--the fun is in letting the salesman down after he's ridden with you around town for 45 minutes talking-up all the car's features.

    "You know? Give me a day to think it over and I'll get back to you." :dance:
     
  8. Nienna
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    Nienna Senior Member

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    People who abuse priveleges ruin it for all of us.
     
  9. fuzzykitten99
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    fuzzykitten99 Senior Member

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    You don't own the car. You don't own the dealership. Why should the salespeople waste their time on someone who has no intention of buying the car they want to look at? Especially a car that costs over $25k?

    The sales guys are usually on straight commission. The sale of a vehicle is their income to feed themselves and their family. They rely on the serious customer(s) to do their job and keep their job. People who waste the time of the salesperson is taking away a possible TRUE sale that a real customer would provide. How selfish is that just to be able to say you have driven a (insert car make/model here) ? Grow up.

    If you want to test drive an expensive car/higher end car, go rent one. Or find someone kind enough to let you drive theirs.
     
  10. Annie
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    Annie Diamond Member

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    Clay, I wouldn't be surprised if age comes into it. I've never had a problem test driving a car, without going through the credit stuff.
     

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