Comcast Sucks

Discussion in 'General Discussion' started by Toro, Nov 27, 2010.

  1. Toro
    Offline

    Toro Diamond Member

    Joined:
    Sep 29, 2005
    Messages:
    50,723
    Thanks Received:
    11,050
    Trophy Points:
    2,030
    Location:
    The Big Bend via Riderville
    Ratings:
    +25,053
    Comcast really sucks lately. I am having problems with my cable since the "upgrade," and my "high-speed" Internet has been poking along at times lately. Also, the Internet has been cutting out for 20-30 minutes every few days.

    Anyone else having these problems?
     
  2. JBeukema
    Offline

    JBeukema BANNED

    Joined:
    Apr 23, 2009
    Messages:
    25,613
    Thanks Received:
    1,703
    Trophy Points:
    0
    Location:
    everywhere and nowhere
    Ratings:
    +1,705
    Never had comcast

    I've always been happy with my service from Cox, though, fwiw

    I'd recommend them if you're looking for a new ISP
     
  3. boedicca
    Offline

    boedicca Uppity Water Nymph Supporting Member

    Joined:
    Feb 12, 2007
    Messages:
    41,775
    Thanks Received:
    12,768
    Trophy Points:
    2,250
    Location:
    The Land of Funk
    Ratings:
    +22,732
    Oh.Mi.Gawd....YES!

    We had horrible problems nearly all of this year, and placed repeated calls regarding slow and timed out service. The service techs came to the house a few times. We replace our modem, paid for a booster, and on and on...still the problems persisted.

    One of our neighbors runs a small business out of his home. He handles a lot of images, and needs bandwidth. He became so frustrated that he switched to he highest bandwidth package - which solved nothing. The techs came to his house and determined that there was something wrong with the network loop in our neighborhood. They escalated the problem to the proper group...which promptly DID NOTHING.

    Weeks and weeks went by. We each kept escalating the problem. Finally, one day, I achieved a break through by being sent to some special group that handles "issues". The two people I talked to took responsibility for investigating. They discovered that dozens and dozens of calls had been placed from our neighborhood; and that the networking group had declared there was no problem. They connected us with a local service rep who installed a special tracking modem on Mr. Boe's computer (and put one on the neighbor's too). When we experienced the problem, we printed out screen shots of the pings.

    The network group continued to deny there was a problem; but did show up one day to speak with Mr. Boe. They went around the neighborhood checking equipment, and did find one area that was so filthy and covered with junk that it was part of the problem. They also went house to house and found two morons who had split their lines and were feeding tons of noise back into the network...and one guy who was STEALING SERVICE. These folks were the real problem. This THIEF was hogging the neighborhood's bandwidth with massive uploads and downloads - and the morons had polluted everyone with noise. The network guys were very happy to bust the Thief.

    We still have small issues with internet noise, but it is vastly improved over The Period of Excessive Annoyances.

    The End.
     
    Last edited: Nov 27, 2010
  4. Oddball
    Offline

    Oddball BANNED Supporting Member

    Joined:
    Jan 3, 2009
    Messages:
    41,428
    Thanks Received:
    8,397
    Trophy Points:
    0
    Location:
    Drinking wine, eating cheese, catching rays
    Ratings:
    +8,409
    Well, I would say that's more a problem with the hackers and bandwidth thieves than Comcast.

    Personally, my experiences with them have been great...But they've been in a rural area where there aren't a lot of bandwidth hogs.
     
  5. boedicca
    Offline

    boedicca Uppity Water Nymph Supporting Member

    Joined:
    Feb 12, 2007
    Messages:
    41,775
    Thanks Received:
    12,768
    Trophy Points:
    2,250
    Location:
    The Land of Funk
    Ratings:
    +22,732
    Comcast could have investigated the problem and nailed the hackers and thieves much earlier. The fact that it took months for them to take the problem seriously does bother me. It demonstrates a lack of regard for customer service.
     
  6. JBeukema
    Offline

    JBeukema BANNED

    Joined:
    Apr 23, 2009
    Messages:
    25,613
    Thanks Received:
    1,703
    Trophy Points:
    0
    Location:
    everywhere and nowhere
    Ratings:
    +1,705
    We had someone tap our cable with Cox. We called to complain about a decrease in picture quality and someone came out the next day, found the problem, fixed it, and upgraded to lock on the box.

    Last week my Internet dropped. I called Cox when nobody should be awake and the guy on the phone did this whole diagnostics thing (removing and re-adding me from the network, pinging my modem and stuff I didn't quite understand) to get it working again before ending the call.

    Give 'em a call. Fcuk Comcast.
     
  7. Skull Pilot
    Offline

    Skull Pilot Platinum Member

    Joined:
    Nov 17, 2007
    Messages:
    31,701
    Thanks Received:
    4,478
    Trophy Points:
    1,130
    Ratings:
    +10,029
    Charter sucks but it's the only game in town around here. At& T sucks but it's the only phone company around here.

    Whatever happened to competition?
     
  8. boedicca
    Offline

    boedicca Uppity Water Nymph Supporting Member

    Joined:
    Feb 12, 2007
    Messages:
    41,775
    Thanks Received:
    12,768
    Trophy Points:
    2,250
    Location:
    The Land of Funk
    Ratings:
    +22,732
    I can't.

    Comcast has an exclusive franchise for cable in our area. We can't even get AT&T Uverse.
     
  9. JBeukema
    Offline

    JBeukema BANNED

    Joined:
    Apr 23, 2009
    Messages:
    25,613
    Thanks Received:
    1,703
    Trophy Points:
    0
    Location:
    everywhere and nowhere
    Ratings:
    +1,705
    Capitalism happened.

    The whole idea behind capitalism is to enable the rise of trusts and monopolies which use their might to control nations.


    Capitalism is the means, fascism is the end.
     
  10. boedicca
    Offline

    boedicca Uppity Water Nymph Supporting Member

    Joined:
    Feb 12, 2007
    Messages:
    41,775
    Thanks Received:
    12,768
    Trophy Points:
    2,250
    Location:
    The Land of Funk
    Ratings:
    +22,732
    Government sponsored Monopolies are not capitalism, troll.
     

Share This Page

Search tags for this page

comcast sucks forum

,

comcast sucks lately