Tim came home earlier after work. He told me that he was a little late because he stopped to get the car washed to get the salt off it. Since its tuesday, the DIY wash stalls around the area are 1/2 price. So he gets into one, and a lady pulled up behind him in a brand new SUV (dealer tags still on it). Tim proceeds to put his quarters in and wash the car. Not even a minute into it, the lady, who Tim told me, was Oriental of some type, and in VERY broken English (or Engrish if you may), told him hers wasn't working right. So being the nice guy he is, he goes over there, and shows her what to do, even though there are instructions on the wall. She apparently thought the wash was a free one, and didn't know you had to put money in the machine. He goes back to our car, and continues his work. Again, not even a minute into it, she comes up again and asks for his help. He told her to hold on while he finished scrubbing our car, because the soap brush thingy is on a timer and he didn't want to run out half way because he had limited quarters, and he was washing the Caddy. He finishes scrubbing, and goes to see what the problem is. Turns out the machine seems to be malfunctioning because she had put like double what was needed and it was still not working. He basically told her there was nothing he personally could do, but she could see if someone was in the office. No one was there, but there were forms and a little black box for refunds. Tim tells her to fill one out, and that is about all she could do at this point. This is where it gets sick. She told him that he has to fill it out for her because she doesn't know what it says. Info needed on the form included a DL number. She handed him her brand new MN drivers' license! She can't read a simple form for a refund of about $3, yet she has a VALID DL??? How does she know what the road signs say??? Tim didn't say anything, and filled out the form for her to be nice, but he was kind of upset. He works in road construction, and is in the process of getting his Class A which requires him to study a manual,and take 2 different tests. Here she is, with a DL, and she can't even read simple English!