Blue Screen of Death

Discussion in 'Computers' started by Zoom-boing, Jul 31, 2010.

  1. Zoom-boing
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    Zoom-boing Gold Member

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    So this morning hubs turns on the computer and . . . da da daaaaa . . . . we have the dreaded blue screen of death. We try to boot in safe mode, no go. We try to boot in any mode, no go. We try to boot from last good configuration. Nope. Cannot do anything. Laptop (Dell Inspiron 1525, Vista - - - oh, stop rolling yer eyes) is less than two years old but warranty is done. So he takes it to Best Buy to see if they can help. Best Buy gork pulls hard drive, plugs that into their computer, says 'your data is all there, hard drive is fine, it's the mother board, buy a new computer'. Just like that, no further testing no further nothing. Whaaaat a fucking moron.

    Meantime, I am googling my heart out on the desktop trying to find some answers. Googled the error code we kept getting when the blue screen appeared and found the below link (post #5). We figured it was worth a try and after two attempts, voila! the laptop is up and running once again. From what we could tell something went awry or got corrupted within the start up process so we selected that as the option to fix and by golly, it fixed it.

    I figured I'd post the link in case anyone else encountered the BSoD and maybe this would help them too.


    Dell Error Code 2000-0142 - The PC Guide Discussion Forums
     
  2. Kat
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    Kat Diamond Member Gold Supporting Member Supporting Member

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    Good for you...congrats on that. What a jerk at BB. You should go see him again and tell him how WRONG he was.
     
  3. hortysir
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    hortysir In Memorial of 47

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    whew.....
    I didn't click, but I'm guessing it was a registry kernel out of place?
    I'd be tempted to go back to BestBuy and have a talk with the geek and his manager
     
  4. Zoom-boing
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    Zoom-boing Gold Member

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    I couldn't cut and paste yesterday, we still had to update some stuff. Here's what the poster's response was in the link I posted. In addition to the self test error, there was also an error about start up so when we finally got to a selection screen, we went with that fix. We had to run the disk several times and try rebooting several times and eventually it fixed whatever the problem was. Since the BSoD can happen without warning and to any computer I figured I'd post this, maybe help someone else out.

     
  5. Zoom-boing
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    Zoom-boing Gold Member

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    If I had been there I would have noted his name and would call them today to complain. Hubs won't ever do that. :rolleyes: Next time I'm in the store I will say something to them, just to let them know their 'experts' aren't.
     
  6. Quantum Windbag
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    Quantum Windbag Gold Member

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    I had this problem once, I switched to HP and it has never happened again.

    :eusa_whistle:
     
  7. Douger
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    Douger BANNED

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    LOL. Do you think anyone that actually knew anything about 'puters would work at BB :confused:
    That's like asking for food prep advice from the fry boy at BK.:cuckoo:
     
  8. Kat
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    Kat Diamond Member Gold Supporting Member Supporting Member

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    Good point! :lol:
     
  9. Zoom-boing
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    Zoom-boing Gold Member

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    Since they have a department dedicated to it, yeah we did. You're an odd duck . . . .
     
  10. Douger
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    Douger BANNED

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    Ask for a Dubya Too form.
    If it's less than 40 grand, you are standing in front of an idiot.
    Actually. To shop at BB, is to be an idiot.
    You win, I lose.
     

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