- Nov 26, 2011
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I just received another consumer electronic device that came with instructions written by someone who clearly has no understanding of English. The instructions with this device were so bad, the original instructions must have been pretty shitty, and then translated into English by a guy who fooled his bosses into believing he knows English.
This seems to be a very common practice with consumer electronics companies these days.
So I went to this particular company's Facebook page, and guess what? There is all kinds of marketing bullshit on their Facebook page written in perfect English. So it isn't like there are no people around in the company who know English.
You know what that communicates to me? It says a big, "FUCK YOU" to the customer from the company. Somewhere along the way, someone made the conscious decision to provide shitty instructions to go along with their product. They are saying they don't give a flying fuck if you ever figure out how to use it and have to spend hours trying to dick with it on your own.
"We got you to buy our piece of shit with our slick marketing, but now you are on your own."
So I have a policy of my own. If I receive a device with instructions that are that screwed up, I send it back for a refund. Automatically.
This seems to be a very common practice with consumer electronics companies these days.
So I went to this particular company's Facebook page, and guess what? There is all kinds of marketing bullshit on their Facebook page written in perfect English. So it isn't like there are no people around in the company who know English.
You know what that communicates to me? It says a big, "FUCK YOU" to the customer from the company. Somewhere along the way, someone made the conscious decision to provide shitty instructions to go along with their product. They are saying they don't give a flying fuck if you ever figure out how to use it and have to spend hours trying to dick with it on your own.
"We got you to buy our piece of shit with our slick marketing, but now you are on your own."
So I have a policy of my own. If I receive a device with instructions that are that screwed up, I send it back for a refund. Automatically.
