Attn: Mr. P

Discussion in 'Computers' started by Said1, Jan 7, 2006.

  1. Said1
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    Said1 VIP Member

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    I need to re-format my Dell, were you able to do it EASILY with the disks they supplied? Anything I should beware of?


    I really DON'T want to call them!
     
  2. Said1
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    Said1 VIP Member

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    Never mind. Recent developments have uncovered the fact that the idiots sent me the wrong computer!!!!!!!!!!!!!!!!!!!!!!

    I'm beginning to REALLY hate DELL.
     
  3. Mr. P
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    Mr. P Senior Member

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    The wrong one? Wow. Idiots!

    But, if you ever need to re-format it isn't that difficult.

    Keep all tags (stickers) on the puter that have numbers..you need them to run the disk/s they give you. The disks are re-install disks not original program disks.
     
  4. Said1
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    I thought I needed a new CD/DVD RW drive, apparently it isn't uncommon for them to come faulty direct from dell. Turns out they sent me a machine without one. :laugh:

    I still have to back-everything up no matter what they decide. Grrrrrr.
     
  5. Mr. P
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    Mr. P Senior Member

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    I would think they would just send the CD/DVD RW and have it installed on site,
    instead of a whole diff. puter.
     
  6. no1tovote4
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    no1tovote4 VIP Member

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    They did this to a blind friend of mine. They sent one to him and I installed it. I specifically asked if it would void the warranty, it did not.

    I have always had good experiences with them, but then I don't call them for tech support only to resolve issues for customers.
     
  7. Said1
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    I'm not expecting a new computer, just hoping to have some provided help with upgrading the drive. It was their mistake afterall.
     
  8. no1tovote4
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    They offered to send in a tech to replace the drive for him, but he doesn't like unknown people working inside his computer. I would think they would do the same for you. It is easy stuff. Dell makes their 'puters easy to open and upgrade.
     
  9. Said1
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    Said1 VIP Member

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    That's what I'm hoping for.

    The re-format went ok, runs like a dream now. :)
     
  10. no1tovote4
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    no1tovote4 VIP Member

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    Excellent. So have they sent you a new drive yet?
     

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