as well as any other cable/internet provider. They talk in circles, lie their asses off, and drag out your anytime minutes trying to win by beating your patience down. And I'm SO f-ing sick of talking to machines. It takes 20 of those anytime minutes just to get to your favorite hadji phone answerer in India who can't make any real decisions. Then, after listening to his cow-worshipping ass for 20 minutes, you end up being transferred to a Carl, some yuppie in where-the-f-ever USA. Why does it take an act of Congress (which is sad since they can't agree on what color the sky is) to solve a simple problem? When your sales rep promises me a deal that's what I want. Not some conciliatory deal, nor an excuse. I want what I signed for.